Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and organization details. Authentication is handled through our third-party identity provider (Clerk), and we do not store passwords directly.

1.2 Usage Data

We automatically collect information about how you interact with the Services, including pages visited, features used, timestamps, and general usage patterns. We use PostHog for product analytics.

1.3 Content You Provide

We collect and process the data, files, and content you submit to the Platform in the course of using the Services, including runbooks, task configurations, and agent outputs.

1.4 Technical Information

We collect standard technical information such as your IP address, browser type, device information, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Authenticate your identity and manage your account.
• Process transactions and send related communications.
• Monitor usage patterns and optimize platform performance.
• Respond to your requests, questions, and support inquiries.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with third parties only in the following circumstances:

• Service providers: We use third-party services to operate the Platform (e.g., Clerk for authentication, Neon for database hosting, Vercel for application hosting, PostHog for analytics, Stripe for payment processing). These providers access your data only as necessary to perform their services.
• AI model providers: Content you submit for AI processing may be sent to third-party model providers. These providers process your data according to their own terms and privacy policies.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Services. Content and agent outputs are retained according to your Subscription tier’s data retention limits. Upon account termination, we will delete your data within thirty (30) days unless retention is required by law.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at [email protected].

7. Cookies

We use essential cookies required for authentication and platform functionality. Our analytics provider (PostHog) may set additional cookies to track usage patterns. We do not use cookies for advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].